Return and Refund Policy

Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued refund to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed e-merchandise credit. A restocking fee will be deducted from your refund for most mailed returns. Please note, some items are final sale and cannot be returned or exchanged. This includes sale items purchased at an additional sale-on-sale discount.

To return or exchange items purchased on our site, follow these easy steps:

1. Find Your Order Number
Sign in and go to your Order History. Select the order you want to return or exchange. Next click the Create a Return or Exchange button - now you're ready to start the process!

2. Print Your Return Label
After you've created a return or exchange, print your pre-paid return shipping label. When complete, you'll receive an email with tracking information and a copy of your return label just in case you need it.

3. Attach Return Label
Next, get your package ready to mail back to us. Add your items and tape your package securely. Make sure to remove or cover the original shipping label and attach your new return label to the package. You’re all set! Just schedule a pickup or drop off at any authorized facility for the designated carrier on your shipping label.

If you are returning items from a multiple orders, please start a return for all items and include the receipt, packing list or order confirmation email from each order in your package.

A restocking fee will be deducted from your refund for most mailed returns. Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.

4. Exchanges
If you are exchanging your items, please make sure to send back any items you’re returning within 30 days to avoid being charged. Your exchange order will be processed immediately so you can get your new items ASAP!

Please note: Shipping fees and handling surcharges are non-refundable.